....................................92三、回避的注意事项.............................................................................................................93 协助首长承办会务的艺术.............................................................................................................95一、做好会议准备工作.........................................................................................................95二、做好会议文件撰写工作.................................................................................................96三、做好会议服务性工作.....................................................................................................97 为首长写讲话稿的艺术.................................................................................................................99一、讲话稿的种类和写法.....................................................................................................99二、满足首长对讲话稿的期望标准...................................................................................101三、必须把握的几个环节...................................................................................................103四、撰写的基本要求...........................................................................................................104 为首长服务时保密的艺术...........................................................................................................106一、明确保密的重要意义...................................................................................................106二、秘书人员保密工作的主要任务...................................................................................106三、关于文件的保密...........................................................................................................107四、关于会议的保密...........................................................................................................108五、秘书人员保密观念的特殊品质...................................................................................108六、做好办公自动化中的保密工作...................................................................................110 为首长挡驾的艺术.......................................................................................................................111一、挡驾的时机和对像.......................................................................................................111二、挡驾的几条原则...........................................................................................................111三、挡驾的几种方式...........................................................................................................113 受理首长电话的艺术...................................................................................................................115一、打电话应注意的问题...................................................................................................115二、接电话应注意的问题...................................................................................................115三、请别人传呼时应注意的问题.......................................................................................116四、接到打错的电话应注意的问题...................................................................................117五、接听监督电话应注意的问题.......................................................................................117 对待首长家属参政的艺术...........................................................................................................118一、什么是首长家属参政...................................................................................................118二、家属参政的特点...........................................................................................................119三、家属参政的直接动因...................................................................................................1216

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